What is a website add-on?
An optional capability attached to a SwiftNest managed website. Add-ons can help customers complete a task, help the business organise information or give approved staff controlled editing access.
How do add-ons relate to the subscription?
First choose the subscription that matches how much ongoing website management you want. CMS access, calculators, advanced forms, workflows and other capabilities are attached separately.
What makes an add-on Basic?
A Basic Add-on performs one focused job using a supported pattern, straightforward fields and limited rules. It does not include customer accounts, custom databases, complex branching, payments or substantial bespoke development.
What makes an add-on Advanced?
An Advanced Add-on is still one contained capability, but it may use multiple steps, controlled roles, richer content structures, calculations, conditional logic, routing or one supported integration.
What happens when an idea exceeds Advanced scope?
SwiftNest pauses and prepares a separate written scope and quote. Nothing begins until the customer approves the scope and price in writing.
Can the same idea be Basic or Advanced?
Yes. The category depends on the complete implementation. A short quote form may be Basic; a multi-step quote journey with calculations, uploads and routing may be Advanced or custom-scoped.
What is included with my website plan?
Every active plan includes the standard contact form. Other website capabilities are optional add-ons: Basic is A$5/month and Advanced is A$10/month when the request fits the published scope.
Can I edit the website myself?
Yes. Basic CMS provides a small controlled editing surface. Advanced CMS supports more content collections, named editors, roles and publishing controls. Layout and technical configuration remain protected.
Are setup fees included?
The published monthly price applies when the setup fits the relevant supported SwiftNest pattern. Material custom development, migration, data preparation, external-service setup or work beyond the boundary is quoted separately.
Can I add or remove an add-on later?
Yes. SwiftNest confirms the change, timing, scope and monthly-price effect before activating or retiring it.
Does the standard contact form cost extra?
No. Every active website plan includes a standard contact form as part of the website foundation.
Are third-party costs included?
No. External subscriptions, transactions, API usage and other provider fees are discussed and approved separately.
Does Google Analytics count as an add-on?
Basic Google Analytics 4 setup does not. Custom dashboards, conversion tracking or automated reports may be offered as add-ons.
Can SwiftNest recommend the right level?
Yes. Describe the result, fields, rules, editors and integrations you need. SwiftNest will classify the simplest safe level and explain the boundary before work begins.